FAQ

Why was my order cancelled and refunded? 

  1. Your order was canceled automatically within 12 hours due to payment failure. 
  2. Your items in your order are not available and/or sold out.

How do I check my order status? 

-You should be provided with a tracking number once your order has been placed. You should be able to locate info in your email. 

 

How long does it take for my order to ship? 

It normally takes 1-3 days to process your order before shipping. Shipping may vary upon customers discretion. Please allow an additional 1-3 business days for processing. 

 

We have two shipping options available 

You have the option to chose between 2-3 day shipping. 

or 3-4 day shipping.  (Pricing may vary)

 

Return policy-

We will accept any items that you want to return 25 days after they’ve been delivered. You must include invoice order when you ship your order back to us. 

 

How do I get coupons? The easiest way to get coupons would be signing up for email list!

 

Email us at info@shopposhbabe.com for all return inquiries!